That would be true gorda, if they were saying they have 100% uptime... which they're not. They say they provide a 100% uptime service level agreement.
You don't require any special technical magic to do that, it's certainly not impossible, and you can be running for 10 years and still have a 100% uptime SLA!
More interesting than the percentage uptime guaranteed under an SLA is what they give you if they don't meet that (which is almost inevitable at 100%). Since that number is absurd, presumably they're not offering much. My guess is credit for your next payment cycle amounting to the downtime (which isn't going to be much, in the grand scheme of things).
So my advice is, don't look at the percentage in an SLA, look at the terms of the SLA itself: what are they willing to offer if they don't meet the uptime, or, are they willing to put their money where their mouth is?
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